The Nigerian Electrical energy Regulatory Fee has directed energy distribution corporations to refund all overbilled Band B prospects by April 11.
This directive to the electrical energy distribution corporations on implementation of the April 2024 supplementary Multi-12 months Tariff Order was launched on Saturday.
The directive got here amid complaints from prospects not on Band A, who at the moment are being made to pay N225/KWh for electrical energy.
On Wednesday, the Federal Authorities stated it will now not pay subsidy on electrical energy consumed by Band A prospects, however others would proceed to pay the outdated charges.
Nevertheless, as DisCos upgraded their cost platforms, some prospects on Band B, C, D, and E stated they had been made to pay N225/KWh as a substitute of the outdated tariff.
Consequently, the NERC stated it had directed all electrical energy distribution corporations to refund the affected prospects.
It directed that “All DisCos shall be certain that solely the newly permitted Band A feeders listed of their April 2024 supplementary orders are maintained as Band A for the aim of merchandising to pay as you go prospects and billing for postpaid prospects on their networks”.
The DisCos had been additionally required to right away publish on their web sites, the schedule of permitted Band A feeders which were affected by the speed overview.
“All DisCos shall arrange a portal by April 10, 2024 on their web site that permits all prospects to examine their present bands by coming into their meter or account numbers.
“All prospects wrongly billed on the new fee ought to be refunded by vitality tokens not later than Thursday, April 11, 2024, and file proof of compliance with the fee by April 12, 2024,” the NERC ordered.
The fee stated it shall monitor compliance with the necessities listed above and shall proceed to supply assist to all stakeholders as required.
Nigerians have continued to kick in opposition to the hike in electrical energy tariffs in addition to the classification of some prospects as Band A by the availability of 20-hour energy provide.
